Click to see an example of
our local auctions
Business Operations
HOURS OF OFFICE OPERATION:
Monday - Friday (9:00 a.m. - 6:00 p.m. CST)
HOW TO USE OUR eBAY DROP-OFF
SERVICE
Give us a call to discuss your items before you bring
them in. Or bring your items and stop in at our office
during business hours.
WHAT SERVICES
DO WE OFFER (Overview)
Estates Auctions, Business Liquidations, Farm &
Machinery Auctions, Automobile - Truck - Van - RV
- Boat Auctions
Bankruptcy Auctions, Commercial Auctions, Fundraising
Auctions, Real Estate Auctions, eBay Auction Sales
CONTACT US
Call us at 701.746.1378. | eMail us at: info@totalauctioncompany.com
| Contact Us Online
Online Sales Information
GUARANTEE: Total
Auction Company guarantees every item(s) we have up
for auction or for sale in any
of our stores is 100% as represented and clearly pictured.
We make every effort to carefully describe each item.
Returns will be accepted only if an item received
is not
as represented in the ad, or if there is a return
policy otherwise stated in the item(s) ad.
WARRANTY: On new
and used items, no warranty is either expressed or
implied by Total Auction Company.
Unless a specific warranty is otherwise stated in
a product description, all new and pre owned items
sold
have no warranty, and are sold "AS IS".
Item(s) sold by us that are listed in our ad descriptions
as 'new', or
'refurbished', 'remanufactured', store 'shelf pulls',
'overstocked', 'closeouts', 'liquidations' or items
that may
be 'like new' may still have some manufacturers warranty
remaining.
Our Warranty Disclaimer in this FAQ outlines our
responsibilities and also our return policies. Whatever
warranties that may be remaining (if any) on any item(s)
we sell, the warranty (if any) would be in effect
from
the manufacturer, and you must contact the product
manufacturer(s) directly for warranty considerations
and/or service.
QUESTIONS:
As stated above, we are delighted to answer any questions
you have. Our email is regularly
checked usually about every hour during the 9am-5pm
(ET) Monday-Friday workday, and every couple
hours on Saturdays and Sundays. National holidays
and Sundays we generally do give our staff off.
If for any reason you are not satisfied, we hope
you would contact us to resolve whatever the issue
might
be before you post a negative feedback (in the case
of an auction item). Please take a moment to communicate
with us either via email or phone. Certainly if we
are unable to satisfy you, we would expect a negative
feedback
rating (and we really try hard to have all our customers
satisfied). We love satisfied customers!
The time to ask questions is before you bid or buy.
If you are asking a question about an item at auction,
please try to ask any questions prior to three hours
before the auction ends. Thanks so much.
SERVICE & SUPPORT:
We believe in good communications! As such
we are quite prompt with replies to
emails we receive, even to the point of using wireless
to insure continuous monitoring of all aspects of
our
business operations. Our customers really love our
quick, detailed, and personal responses, and we will
never automate this part of the buying / selling process.
But sometimes emails have delays and sometimes
they just don't make it through (loss could be caused
by an email system, servers, routers, SPAM filters,
anti-virus programs, or any other number of reasons).
To get around this cyber boulder, we simply ask that
if you have not received a response from us within
three hours of sending us an email, please email us
again at support@totalauctioncompany.com
or call
us at 701.746.1378.
CONTACT US:
To contact us online, click
here.
Regular Business Hours:
Mon - Fri: 9am to 6pm (Central Time)
Sat: 10am to 2pm (Central Time
Sun / Holidays: Closed
Mailing Address:
Total Auction Company
4216 Gateway Drive
Grand Forks, ND 58203 USA
If you plan on mailing your payment to us, please
complete the 'Checkout' before you send your payment
so we can gather all relevant information for shipping
your product, and get your item(s) to the shipper.
Completing the 'Checkout' also records how you are
paying (or have paid), and that you are sending a
payment to us via regular mail or other method. Completing
the 'Checkout' confirms you have received the
'Checkout' email with all your purchase information,
and will also prevent you from being considered late,
or a Non-Paying Bidder.
You will automatically be sent an email with the
URL (link) to your 'Checkout' right after you have
made
your purchase (or, in the case of an auction when
the auction ends). If for any reason you do not receive
the
first 'Checkout' email, you will automatically continue
to receive 'Checkout' emails approximately every four
days as a reminder until you have completed the 'Checkout'
process.
All information your total price for the item(s),
shipping cost(s), and insurance cost(s) for the item(s)
you purchased, payment methods, and our contact information
and mailing address will all be found at
the "Checkout'. Once you complete the 'Checkout',
you will easily be able to print an invoice, and if
paying
online, also print out a receipt for your records
(if you would like to have printed copies). We will
be sending
you a receipt via email once we have physically received
your payment.
In the case of multiple items purchased, all items
you purchased will automatically show up in your
'Checkout' (if you used the same email address and
other Buyer contact information on all of your purchases).
You will automatically receive a Shipping Credit in
your 'Checkout' for multiple items that you purchased
that
are being shipped at the same time.
If you used different order information and you would
like to combine multiple orders for shipping savings,
just send us a request via email. Send your request
to: service@totalauctioncompany.com.
You only need to
do this if multiple items purchased by you were purchased
using different customer information. Otherwise
if all items you purchased were ordered using the
same customer information, you will automatically
find
them in your 'Checkout'.
PAYMENT METHODS ACCEPTED:
All prices on products in stores and in auction are
US Dollars. Pay Pal
is
our preferred payment method because it's so secure
and hassle-free for everyone,
but we will be happy to accept your Check, Money Order,
Cashiers Check
whatever works best for you.
Motor Vehicles & Real Estate: On Motor
Vehicle or Real Estate sales we do not accept credit
card and Pay Pal
payments. The only forms of payment accepted are Cashiers,
Money Orders, and Bank Wire Transfers.
Titles will not be released until funds have been
verified as cleared (including Cashiers Checks and
Money Orders).
Every payment option will be presented in our Andale
Checkout.
If you are paying by Personal or Business Check /
Money Order / Cashiers Check by mail, we will ship
your
item(s) once your payment is physically received by
us and cleared by our bank. It takes about 12 days
for
our bank to clear items.
INSURANCE/CLAIMS: We
don't mandate insurance be purchased as some sellers
do, but we do highly
recommend insurance on items purchased over $100.00
USD.
You are required to keep all packaging materials
on damaged items. Insurers inspect items damaged,
and shipping materials. If you do have the materials
that item(s) were shipped in - claim can be denied.
Lost/Damage Claims are between purchaser and insurer
- not with Auction Company. We are not
responsible for items lost in shipping, or damage
to items shipped. If insurance is elected, cost will
be
at buyers expense unless stated otherwise in the
item description. Insurance cost is usually .95 cents
per
each hundred dollars in value insured (US).
If insurance is not shown as optional on an item
you have won the bid on and you would like insurance,
please email and we will email the cost.
We are not responsible for item(s) shipped without
insurance.
SHIPPING: We
ship your purchase to you super fast. Check out our
feedback!
SHIPPING & HANDLING COST: Shipping
charges are the responsibility of the buyer.
We list the shipping charges when possible. We do
not generally charge a separate handling fee. If the
shipping charge is not listed on an item(s), once
the auction/sale is ended and we know the shipping
address, we will email the winning bidder/buyer the
shipping charges. Occasionally we include these costs
as a special - and when we do, it will be clearly
stated in the item description or title. If you want
to pick your
purchased item(s) up locally, contact us, we can make
arrangements.
The shipping charge covers all of the costs involved
in shipping: There are two components to the shipping
charges. #1: the postage portion and #2: everything
else.
The postage portion goes to the carrier (i.e. UPS,
Fed Ex, USPS), and is determined by the carrier, not
us.
The postage cost itself is determined by a variety
of factors: shipping carrier used, type of service
(i.e.
Ground, 2nd Day, Next Day, etc.), the item(s) weight
and package size - and the shipping destination.
Then there is everything else, which includes the
cost of packaging materials (boxes, tape, peanuts,
bubble wrap, etc), ink, and labels - labor to package
item and prepare shipping label - then transportation
costs to the shipping company (gas, oil, insurance,
drivers fees, etc), any other materials and anything
else
necessary to ensure speedy delivery of an item.
With these considerations, we make every attempt
to keep our shipping charges as low as possible.
Sidebar: Occasionally people get grumpy
when they must pay a shipping cost that they perceive
is out of
line with the cost of the item they won at auction.
Consider this, if you would: A set of two-hundred-dollar
speakers could easily go for less than $5.00 at our
no-reserve penny auction this second week of July.
It would be wonderful if the postage portion could
be reflected in the final price, wouldn't it? But
so far we
haven't been able to convince the guys in blue and
brown to ship the 52 pound speakers for less than
the actual charge though we'll keep trying ;) We
prefer to celebrate the fantastic deal on speakers
which
that savvy buyer snapped up through us, and we invite
everyone to adopt this healthy outlook.
MULTIPLE ITEM SHIPPING
SAVINGS (CREDIT): Our Combined
Shipping Policy: To help you save on shipping
cost, for three days following your purchase of an
item, if you purchase additional items from us, we
will
reduce by $2.00 the posted shipping costs on subsequent
items purchased that are being shipped at the
same time. So, an example - when you bought the first
item, let's say shipping on the first item was $6.00.
Then you bought a second item, and it was also listed
at $6.00 shipping cost -- when you went to checkout
(using our Andale checkout, not eBay's) -- our checkout
automatically reduces the subsequent
shipping cost on every item after the first item by
$2.00. Isn't technology grand!
So -- you receive a $2.00% discount on the shipping
cost on every item after the first item. So shipping
cost
on the second item would be $4.00, you save $2.00
on shipping on the second item. This $2.00% savings
on the posted shipping charge on each additional item
bought at the same time would continue (as it is
assumed on checkout that all items will be shipped
at the same time).
FYI - because every individual item has its own weight
(packed and unpacked), its own package girth (final
shipping box dimensions), and the final shipping destination,
and when buyers are winning bids on a variety
of items both small and large, light and heavy there
is no way of knowing if multiple items may always
be
able to fit into the same box. If, when shipping time
comes and the items don't fit into the same box, this
can
require two separate boxes, thereby increasing the
cost. Even if they do fit in one box, multiple items
may push
the box itself up to a larger, more costly one.
That said, we often take a gamble, and if we err,
we want to err in favor of the customer. A lot of
thought goes
into the shipping cost we post in each item auction
ad, and the final cost is what we expect each item
to be as
an average. With this shipping policy, on some items
we may make a dollar, and on others we lose a dollar.
We hope long term it will average out, and overall
breaking even is our goal.
Speaking frankly, at present we are running a trend
of losing a small amount in the shipping department.
But we feel it's the best approach to use, considering
the benefit. The benefit is even if we lose a little,
it really
helps our buyers and potential bidders to relax and
bid with confidence, knowing during the bidding process
just what the shipping cost is, instead of having
to wait until the auction has ended to find out.
Judging from the grateful emails we receive on this
subject, we will keep this policy. :)
WHEN WE SHIP:
On Fed-ex Ground we ship every Monday, Wednesday and
Friday. If one of these days is a
holiday, we ship the next business day after the holiday.
On 2nd Day and Next Day Air we ship the next day
(excluding Sundays) after payment has cleared. Exactly
when your item(s) gets shipped is determined by your
method of payment. If you are paying by Pay Pal, we
will ship your item(s) the next business day after
we are
notified of your payment by Pay Pal. If you are paying
by Personal or Business Check / Money Order / Cashiers
Check by mail, we will ship your item(s) once your
payment is physically received by us (cleared by our
bank).
You can also pick up your items won at auction or
purchased in our stores. Please contact us if you
wish to
make local pickup arrangements.
WHERE WE SHIP: We
generally ship in the USA only. However, we will ship
internationally. If you would like the
item(s) shipped outside of the continental USA and
the auction ad of the tem(s) you are interested in
reflect
'USA Only' shipping, please email us at shipping@totalauctioncompany.com.
We will certainly try to be flexible in shipping,
as we recently were for our mate 'Down Under'. Please
make sure
to contact us Mon-Sat, with a minimum of 24 hours
remaining before the auctions end, or it won't be
possible to
put this consideration in process for you. As a rule
- we do not ship to PO Boxes.
SHIPPERS USED:
In the continental USA, we ship DHL, Federal Express,
and US Postal Service. We generally ship
Fed Ex Ground (7 day max delivery). On request we
will ship 2nd Day, USPS Priority Mail, Fed EX Overnight,
and
UPS Next Day. Any additional shipping costs are the
responsibility of the buyer.
RETURN POLICIES:
Determined by how the item(s) were listed. Store /
Auction Item (Stated as 'New'): We offer
some of the finest products available and we have
high standards for quality products, accurate descriptions
including multiple finely detailed, large photos,
and excellent customer service. If the item is not
working properly
on arrival, item will be subject to original Manufacturers
Warranty or guarantee (if any remain). Otherwise,
if we
have another in stock, we will happily replace it,
or you can exchange the value paid for the item toward
another
item in our store. If item(s) is unopened, we will
accept a return for a cash refund (a 20% restocking
fee will apply).
Shipping fees are non-refundable. We are not responsible
for item(s) damaged in shipping.
Store / Auction Items (Stated as 'Overstocks, Closeouts,
Shelf Pulls'): We are able to offer these fantastic
savings on eBay and in our Online Stores by buying
pallets of new items from stores in bulk, salvage,
store
closeouts and shelf pulls. As such, the packaging
or boxes may show wear. Some are shelf pulls due to
opened or damaged boxes, returns, and some are overstocked
items. All items are personally inspected by
Auction Company and are in working order at the time
we ship or we don't ship. The damage to the boxes
(or packaging) does not affect the contents of the
package unless otherwise stated in the description.
See item
description for other specific details relating to
the item (no directions, ripped or open package, etc.)
All Sales are 'final' on Overstocks, Closeouts, and
Shelf Pull Items. Many items are one-of-a-kind, so
if the item
is not working properly on arrival, you can exchange
the value paid for the item toward another item in
our store
(a 30% restocking fee will apply). Shipping fees are
non-refundable. We are not responsible for item(s)
damaged
in shipping.
Auction Items (Estate - All items sold): All Sales
sold at a Total Auction Company auction are 'final'
- unless stated
otherwise as an Overstock, Closeout, Shelf Pull, or
Estate item (see above). Items are personally inspected
by
Total Auction Company, and are in working order at
the time we ship, unless otherwise stated in the description.
As such, we are not responsible if an item doesn't
work when it arrives. All items sold are covered by
our 100%
Guarantee. See item description in the item for other
specific details relating to the item.
FEEDBACK: We
invite and greatly value your feedback directly to
us anytime, so please send any comments,
suggestions or ideas to us at
feedback@totalauctioncompany.com.
Your Satisfaction Is Important To Us
Your Feedback: We feel that the sale is not complete
till feedback has been left by both parties and you
are
satisfied. Therefore we will post feedback after we
see you posted it for us. This will tell us you are
satisfied.
If you are not satisfied with the item please contact
us so we can resolve any problems.
We are confident in our packaging and shipping methods
and our quality control of items we put on the
auction block and in our stores. And if by some unforeseen
quirk your item arrives late, or with issues,
we trust that you will email us and allow us to immediately
correct the situation to your satisfaction -
before you might give us a negative.
Our Feedback: We have not done our job until we have
shipped your item(s) to you, so we do not expect
you to post our feedback until you have received your
item(s). Once you have received your item(s) and
all is well, we appreciate your positive feedback
as it gives us validation that you have received your
item(s) and all is well.
If you would like to check out our Feedback at eBay,
click here.
If for any reason you are not satisfied, we hope
you would contact us to resolve whatever the issue
might be before you post a negative feedback. Certainly
if we are unable to satisfy you, we would
expect a negative feedback rating (and we really try
hard to have all our customers satisfied).
Non-Paying Bidders: It shouldn't happen, but it does.
We found out that the three main reasons for
non-payment is lack of communication by the seller,
surprising shipping charges, and 'seller
doesn't accept my preferred payment method'. None
of these apply to Total Auction Company,
as we communicate well, tell you in advance of the
shipping charge, and accept just about every
kind of payment method there is.
We do appreciate prompt payment. We take non-payment
seriously, and we will post negative
feedback in order to do our part to keep the feedback
system reliable for the online community.
Statistics show that over 50% of non-paying buyers
occur by new eBay Members with a feedback
rating of 5 or less. Being new, they didn't read the
auction ad, or didn't realize that bidding is a
commitment to buy. Please read the rules; bidding
is a responsibility. We trust that any bidder on
our auctions understands that when they bid, they
commit to buy the item (if they end up being the
high bidder).
We happily welcome new eBayers, and we look forward
to a long relationship with those who put
their trust in us and purchase from us.
As mentioned above, statistics also show that another
40% of non-paying bidders haven't paid
because they either didn't get, missed, or possibly
their email SPAM filters eliminated notification
emails (from eBay and Sellers). They are a bit lost
as to what to do. Usually when notified again,
they pay immediately.
We highly value our fellow eBay Members and being
part of the eBay Community. Feedback is your
reputation (and ours), and we handle posting feedback
with the utmost care. It's important. We make
every possible effort to avoid posting a negative
feedback. We know that things come up in life and
we are all busy, and there are the unexpected things
that cause us to forget.
We utilize an email system that keeps track of all
buyers, and who is due still, what notices they have
received, etc. We go out of our way to wait additional
time for payments to be made (or come in by mail).
Under some circumstances, we have waited as long as
30 days before reporting a non-paying bidder.
Please know that if we place negative feedback, it
is because the buyer would not either, respond to
all the notifications - just didn't intent to pay
- or just bid carelessly - didn't care.
PRIVACY POLICY: Auction
Company Privacy Statement Total Auction Company/TotalAuctionCompany.com
is a company of Auction Company. Total Auction Company/TotalAuctionCompany.com
/ Auction Company
("Auction Company" and "we") created
this Privacy Statement to demonstrate our firm commitment
to privacy.
The following policy discloses Total Auction Company/TotalAuctionCompany.com
/ Auction Company's
information collecting, use, and disclosure practices
for our Web site.
Our employees are required to follow our privacy
policies. Those employees who violate our privacy
policies are subject to disciplinary measures up to
and including termination.
We reserve the right to revise our Privacy Statement
at any time at our discretion. Changes to our
Privacy Statement will become effective upon posting
to our Web site. We will endeavor to notify
current registered users of our services of changes
in our Privacy Statement by sending an email
to their last known email address. Changes with respect
to current registered users will become
effective upon transmission of the email notifying
them of such statement.
If you have any questions regarding our Privacy Statement
and policies or your dealings with our
Web site, please contact us as follows:
Call Us: Monday - Friday (9:00 a.m.
- 6:00 p.m. CST) at 701.746.1378.
eMail Us: service@totalauctioncompany.com
Write Us:
Total Auction Company
Attn: Web Site Administrator
Mailing Address:
4216 Gateway Dr
Grand Forks, ND 58203
Information Collection and Usage: Like many
Internet Web sites, we collect different types of
information
in connection with the rendering of our services,
the selling of our products and the administration
of our
Web site. We will not voluntarily disclose or sell
any information we gather about you ("Personal
Information")
to third parties for solicitation or other reasons
unless you consent, and except as otherwise provided
below.
We
will not sell your information to any third party.
We do not SPAM, and adhere to strict Anti-SPAM policies.
We may from time to time approach you regarding product,
service, and other information, or offers which
we feel, based on your Personal Information, may be
of interest to you. If you do not wish to receive
such
information, you can contact us in the manner provided
above.
In addition, Personal Information may be released
to third parties (I) if we are required by law to
comply
with a legal requirement, such as a law, regulation,
search warrant, subpoena, or court order; (ii) if
release
of such information is required in connection with
the maintenance and administration of our site; (iii)
in the
very rare circumstance in which we believe in good
faith there is a threat to the physical security of
you or
others. Although it is Total Auction Company/TotalAuctionCompany.com
/ Auction Company's policy to
attempt to require our third parties to whom we provide
Personal Information to comply with our privacy
policies, we cannot guarantee their compliance.
Our additional practices and policies with respect
to our collection and usage practices are addressed
as follows.
Online Surveys: From time to time, Total
Auction Company/TotalAuctionCompany.com / Auction
Company Users may answer online surveys through the
Total Auction Company/TotalAuctionCompany.com /
Auction Company Web site. Our online surveys may ask
visitors for contact information (such as their email
address) and demographic information (such as their
zip code, age, or income level). Our surveys are
designed to obtain broad demographic information regarding
our services and the desires and concerns
of our customers and visitors.
Contests: From time to time, Total Auction
Company/TotalAuctionCompany.com / Auction Company
Users
may participate in contests through the Total Auction
Company/TotalAuctionCompany.com / Auction
Company Web site. We run contests on our site in which
we ask visitors for contact information (such
as their email address) and demographic information
(such as their zip code, age, or income level).
Outside Ad Company: We may use an outside
advertising or marketing company to display ads on
our
site. These ads may contain cookies. While we use
cookies in other parts of our Web site, cookies
received with banner ads are collected by our marketing
company, and we do not have access to
this information. (For more information on our use
of cookies, see the "Cookies" section below.)
In addition, our site may contain links to other Web
sites.
We do not endorse and are not responsible for the
content of third-party Web sites accessed through
our site or for any privacy practices with respect
to such sites.
Public Forums: Our Web site may contain
chat rooms, forums, message boards, or news groups
available to Users. Please remember that any information
that is disclosed in these areas becomes
public information, and that you should exercise caution
when deciding to disclose your Personal
Information. Representation information should not
be disclosed in public forums.
Usage Tracking: Our Web site automatically
tracks certain information from Users. This information
includes the URL that the User came from, what browser
the User is using, and the User's IP address.
Many Web sites automatically collect this information.
We gather and use such information to help
diagnose problems with our server and to administer
our Web site.
Cookies: We may use cookies on certain pages
of our service. Cookies are small pieces of information
that your Web browser places on your computer's hard
drive. Cookies can help us personalize our Web
site and provide information that is targeted to the
interests of individual Users (so you don't see the
same advertisements repeatedly). We may use cookies
to deliver content specific to your interests,
to save your password so you don't have to reenter
it each time you visit our site, and for other purposes.
Most Web browsers automatically accept cookies, but
you can change this feature in your browser.
The User is always free to decline our cookies if
his or her browser permits, although in that case
the service may be largely unusable.
Correspondence: If a User sends us personal
correspondence, such as emails or letters, we may
collect such information into a file specific to that
User. This is for our records only, so that we may
service you effectively, should the need arise.
Regulatory Issues: Due to the existing regulatory
environment, we cannot ensure that all of a User's
private communications and other Personal Information
will never be disclosed in ways not otherwise
described in this Privacy Statement. By way of example
(without limiting the foregoing), we may be
forced to disclose information to the government or
third parties under certain circumstances, or
third parties may unlawfully intercept or access transmissions
or private communications. Another
example is that some pages of our web site are physically
located on servers hosted by eBay.com,
and some sale processes are managed through eBay.com.
You would see eBay.com's
Privacy Policy (http://pages.ebay.com/help/policies/ia/privacy.html).
Further, we can (and you authorize us to) disclose
any information about you to law enforcement or
other government officials as we, in our sole discretion,
believe necessary or appropriate. Therefore,
although we believe we use industry standard practices
to protect our Users' privacy, we do not
promise that their personally identifiable information
or private communications can remain private.
Choice to Opt Out: Users have the opportunity to
opt out of receiving any other future emails
regarding announcements, new-feature notifications,
and special offers from Total Auction
Company / TotalAuctionCompany.com / Auction Company.
Users can also, at any time, opt out
of receiving other future emails by contacting us
in the manner provided above.
Corrections and Updates: Each User has the
option to correct or change his or her registration
profile by reregistering on the Web site or emailing
us at service@totalauctioncompany.com.
Security: We are aware of Internet User
concerns about the privacy of their information. Our
Web
site has security measures in place to protect the
loss, misuse, and alteration of the information
under our control. User information is stored on servers
protected by firewall, system-level, and
database-level security. Only those employees of Total
Auction Company/TotalAuctionCompany.com
/ Auction Company who require access to data concerning
Users are granted access to the data
(e.g., marketing product managers, system administrators,
customer service representatives,
and engineering personnel). Access to User data by
Total Auction Company / TotalAuctionCompany.com
/ Auction Company employees is further limited by
being solely available through a dedicated
administrative interface and through use of a restricted
user ID and password.
In addition, every employee of Total Auction Company/
TotalAuctionCompany.com / Auction Company
is required to sign Total Auction Company/TotalAuctionCompany.com
/ Auction Company's standard
Nondisclosure and Developments Agreement that requires
employees to keep User data confidential.
Total Auction Company /TotalAuctionCompany.com / Auction
Company's internal Web security policies
are reviewed and revised on a regular basis. Here
again, eBay's Privacy Policy prevails. To read
eBay.com's Privacy Policy, go to: http://pages.ebay.com/help/policies/privacy-policy.html.
International Information: Personal data
that you have voluntarily entered is delivered electronically
to
servers located in the United States. eBay.com may
use servers located outside of the USA. By using
Total Auction Company /TotalAuctionCompany.com / Auction
Company, you consent to the transfer of
this data and to Total Auction Company/TotalAuctionCompany.com
/ Auction Company's, and
eBay.com's use of such data as outlined in this policy.
Your Consent: Users consent to the collection and
use of their information as described herein. Users
will be notified by email in the event of any fundamental
changes to the uses of information that are
described herein.
Data Quality and Access: In accordance with
the Fair Information Practices defined by the U.S.
government,
Total Auction Company/TotalAuctionCompany.com / Auction
Company encourages Users to correct any
inaccuracies in personal information that has been
previously provided to the Web site. You may correct
or update your information by sending an email to
service@totalauctioncompany.com.
Feedback: Users may provide feedback (e.g.,
input and suggestions) to Total Auction Company /
TotalAuctionCompany.com / Auction Company regarding
the TotalAuctionCompany.com / Auction
Company Web site. Users providing feedback must provide
their name and email address. Any
contact information entered when providing feedback
will only be used to acknowledge or respond
to that feedback. Users are encouraged to provide
their input and suggestions by sending an email to
feedback@totalauctioncompany.com.
TERMS OF WEBSITE USAGE:
We hate this yucky legal geek speak stuff, but it
has to be here :)
Welcome to Total Auction Company, TotalAuctionCompany.com
("Auction Company" at eBay.com) Web site!
We have designed and published the pages in the Auction
Company Web site at eBay.com, the Web
site at TotalAuctionCompany.com and Auction Company
to provide you with information about our
companies, the ability to place orders for our products
and services, and the opportunity to contact us
with any questions or remarks that you may have. In
continuing our tradition, Total Auction Company,
TotalAuctionCompany.com and Auction Company strives
to inform, serve, and communicate with
its customers.
So that we may continue to promote our customer's
interests, we have certain rules and restrictions
regarding the use of this site. Your use of this Auction
Company Web site at eBay.com, Total Auction
Company, TotalAuctionCompany.com and Auction Company
are conditioned on the following terms
(as well as the terms of eBay.com).
By accessing our Auction Company Web site at eBay.com,
Total Auction Company, TotalAuctionCompany.com
or Auction Company, you agree to these terms. If you
do not agree with any of these terms, you must
exit the Auction Company site at eBay.com, Total Auction
Company, TotalAuctionCompany.com and
Auction Company web site immediately.
Use Restrictions: The Auction Company Web site at
eBay.com, Total Auction Company,
TotalAuctionCompany.com or Auction Company contains
material protected by law, including
but not limited to copyrights and trademarks. Some
of the intellectual property rights on the Auction
Company Web site at eBay.com, Total Auction Company,
TotalAuctionCompany.com or Auction
Company site include: product and accessory photo
& text copyrights, trademarks, etc. owned by
Total Auction Company, TotalAuctionCompany.com or
Auction Company, or other intellectual property
rights owners referenced on the site.
All rights in this material are reserved to Total
Auction Company, TotalAuctionCompany.com, or
Auction Company, and materials may not be reused in
any way or copied in whole or in part
without prior written permission from Total Auction
Company, TotalAuctionCompany.com or
Auction Company, except that users may download the
contents of the Auction Company Web
site at eBay.com, Total Auction Company, TotalAuctionCompany.com
or Auction Company Web
site on any single computer and print a copy of the
contents solely for use in learning about or
acquiring Total Auction Company, TotalAuctionCompany.com
or Auction Company services or
products. Otherwise, you may not print, copy, reproduce,
distribute, transmit, upload, download,
store, display in public, alter, or modify the contents
of the Auction Company Web site at eBay.com,
Total Auction Company, TotalAuctionCompany.com or
Auction Company.
In addition, you may not hyperlink other Web sites
with the Auction Company Web site at eBay.com
(except where granted permission by eBay.com), the
Total Auction Company, TotalAuctionCompany.com
Web site or Auction Company (without being granted
permission respectively by Total Auction Company,
TotalAuctionCompany.com or Auction Company), and you
may not use eBay.com (except as granted by
eBay.com Policies) or those of any company whose trademarks,
trade names appear in our Total Auction
Company, TotalAuctionCompany.com or Auction Company
web site, or the Total Auction Company,
TotalAuctionCompany.com or Auction Company name, trademarks,
trade names, graphics or art or
patented designs, for any reason. All trademarks owned
by others that are used or referenced in our
Total Auction Company, TotalAuctionCompany.com, or
Auction Company web site remain their property
of their respective owners.
Submissions: We welcome your feedback, data, answers,
questions, comments, suggestions, plans,
and ideas. Except for customer orders, Total Auction
Company, TotalAuctionCompany.com and Auction
Company shall not be obligated to keep any Submission
confidential. Total Auction Company,
TotalAuctionCompany.com and Auction Company shall
own all rights and title in the Submissions
to the Auction Company Web site at eBay.com, the Web
site at Total Auction Company,
TotalAuctionCompany.com and Auction Company, and shall
be free to use the Submissions,
without liability, for any purpose, including developing,
manufacturing, and marketing products
incorporating such information. If you would like
to present confidential or proprietary information,
please contact Total Auction Company, TotalAuctionCompany.com
or Auction Company directly so
that we can make arrangements for this disclosure.
Warranty Disclaimer and Limitation of Liability:
Because of the open access to this Auction Company
Web site at eBay.com, Total Auction Company, TotalAuctionCompany.com
or Auction Company, its
contents are provided "AS IS."
Total Auction Company, TotalAuctionCompany.com and
Auction Company cannot and does not
warrant or guarantee the accuracy, timeliness, or
completeness of the content and materials
presented on the Auction Company Web site at eBay.com,
Total Auction Company, TotalAuctionCompany.com
or Auction Company. With respect to the contents of
the Auction Company web site at eBay.com,
Total Auction Company, totalauctioncompany.com, or
Auction Company web site, and products
sold on the Auction Company web site at eBay.com,
Total Auction Company, totalauctioncompany.com,
or Auction Company, Total Auction Company, totalauctioncompany.com
and Auction company
specifically disclaims any warranties, express or
implied, including any warranty of Merchantability,
fitness for a particular purpose, and non infringement
of third-party rights.
In no event will Total Auction Company, Totalauctioncompany.com
or Auction Company be liable for
any damages, including without limitation direct,
indirect, special, incidental, or consequential
damages, losses, or expenses arising in connection
with the contents of the Auction Company
web site at eBay.com, Total Auction Company, totalauctioncompany.com,
or Auction Company web
site or out of the use of Auction Company web site
at eBay.com, Total Auction Company,
TotalAuctionCompany.com, or Auction Company web site,
or any products sold on the Auction
Company web site at eBay.com, Total Auction Company,
totalauctioncompany.com, or Auction
Company web site. The Auction Company Web site at
eBay.com, Total Auction Company,
TotalAuctionCompany.com and Auction Company may offer
certain links to other web sites in
an effort to provide additional information. These
other sites, however, are not under Total Auction
Company, TotalAuctionCompany.com or Auction Company
control, and Total Auction Company,
TotalAuctionCompany.com and Auction Company neither
endorses, nor is responsible for the
content on such Web sites.
Jurisdiction: The Auction Company Web site at eBay.com
is stored on a server located where
eBay.com determines. As such, the privacy and confidentiality
of information as eBay.com Safe
Harbor (Rules & Safety), and eBay.com User Agreement
prevail. These terms and conditions of
eBay shall be governed by and construed in accordance
with eBay's Public Policies posted at
eBay.com Safe Harbor (http://pages.ebay.com/help/policies/index.html).
Users of this Auction Company Web site at eBay.com
agree that any dispute regarding the terms
and conditions as stated by eBay.com will be raised
in the state according to eBay.com legal terms.
Users using Total Auction Company, TotalAuctionCompany.com,
or Auction Company Web site agree
that any dispute regarding the terms and conditions
as stated by Total Auction Company,
TotalAuctionCompany.com or Auction Company shall be
raised in the courts located in the City of
Grand Forks, Grand Forks County, North Dakota. In
addition, Total Auction Company,
TotalAuctionCompany.com and Auction Company makes
no representation that the contents
of this Auction Company Web site located at eBay.com,
Total Auction Company,
TotalAuctionCompany.com, or Auction Company are appropriate
or available for use in
any other locations.
Business
Operations
